1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact details when you create an account or place an order
- Payment information processed securely through our payment providers
- Communication preferences and correspondence with our team
- Custom design requests and measurements for couture services
We also automatically collect certain information when you visit our website, including your IP address, browser type, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
Your information helps us to:
- Process and fulfill your orders
- Communicate with you about your purchases and appointments
- Personalize your shopping experience
- Send promotional communications (with your consent)
- Improve our website and services
We do not sell, trade, or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure payment processing through trusted providers
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@roaasallam.com
Address: Italy