1. Acceptance of Terms
By accessing or using the Roaa Sallam website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
These terms apply to all visitors, users, and customers of our website and services, including custom couture orders.
2. Intellectual Property
All content on this website is the exclusive property of Roaa Sallam, including but not limited to:
- Design concepts, sketches, and illustrations
- Photographs and visual media
- Text, logos, and branding elements
- Website design and user interface
You may not reproduce, distribute, modify, or create derivative works without prior written consent from Roaa Sallam.
3. Orders & Payments
When placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance and availability.
- Custom Orders: Require a 50% deposit upon confirmation
- Ready-to-Wear: Full payment required at checkout
- Payment Methods: We accept major credit cards and bank transfers
- Pricing: All prices are in EUR unless otherwise stated
We reserve the right to refuse or cancel any order at our discretion.
4. Shipping & Returns
Shipping times and costs vary depending on your location. We ship worldwide via trusted courier services.
- Custom Orders: Cannot be returned or exchanged due to their bespoke nature
- Ready-to-Wear: May be returned within 14 days in original condition
- Shipping Damage: Report any damage within 48 hours of delivery
For detailed information, please refer to our Shipping & Returns policy or contact our team.
5. Limitation of Liability
Roaa Sallam shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use or inability to use our website or services
- Any unauthorized access to or alteration of your data
- Statements or conduct of any third party on the site
- Any other matter relating to the service
Our liability is limited to the maximum extent permitted by applicable law.
6. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: legal@roaasallam.com
Address: Italy